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The Customer is the most important person of this organization.
The Customer is not dependent on us, we are dependent on them.
The Customer is not an interruption of our work, they are the
purpose of it.
The Customer is not an outsider, they are part of our business.
The Customer is not someone with whom to argue or match wits.
The Customer is a person, not a statistic.
The Customer pays our salary. |
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